Panera Bread’s website leaked millions of customer records in plain text for at least eight months, which is how long the company blew off the issues reported by security researcher Dylan Houlihan. Houlihan finally turned to Brian Krebs who ran with the story. From there, it turned into a real cluster flub.
Houlihan shared copies of email exchanges with Panera Bread CIO John Meister – who at first accused Houlihan of trying to run a scam when he first reported the security vulnerability back in August 2017.
According to Houlihan’s post on Medium, as well as one on Pastebin, the website had an “unauthenticated API endpoint that allows anyone to access the following information about anyone who has ever signed up for an account to order food from Panera Bread: username, first and last name, email address, phone number, birthday, last four digits of saved credit card number, saved home address, social account integration information, saved user food preferences and dietary restrictions.”