Home Consumer Latest List Of Consumer Complaints & Scams

Latest List Of Consumer Complaints & Scams


  Life goes on in this age coronavirus, and so too do all the regular scams, unfortunately.

Here’s the latest top ten from the Consumer Federation of America:

Top Ten Complaints in 2019

These are the complaints most frequently cited as the top problems reported to state and local consumer agencies last year.

  • Auto: Misrepresentations in advertising or sales of new and used cars, deceptive financing practices, defective vehicles, faulty repairs, car leasing and rentals, towing disputes.
  • Home Improvement/Construction: Shoddy work, failure to start or complete the job, failure to have required licensing or registration.
  • Retail Sales: False advertising and other deceptive practices, defective merchandise, problems with rebates, coupons, gift cards, and gift certificates, failure to deliver.
  • Landlord/Tenant: Unhealthy or unsafe conditions, failure to make repairs or provide promised amenities, deposit and rent disputes, illegal eviction tactics.
  • Credit/Debt: Billing and fee disputes, mortgage problems, credit repair, and debt relief services, predatory lending, illegal or abusive debt collection tactics.
  • (Tie) Communications: Misleading offers, installation issues, service problems, billing disputes with telephone and internet services; Services: Misrepresentations, shoddy work, failure to have required licensing or registration, nonperformance.
  • Health Products/Services: Misleading claims, unlicensed practitioners, failure to deliver, billing issues.
  • Utilities: Complaints about gas, electric, water, and cable billing and service.
  • (Tie) Fraud: Bogus sweepstakes and lotteries, work-at-home schemes, grant offers, fake check scams, imposter scams, and other common frauds; Household Goods: Misrepresentations, failure to deliver, repairs issues in connection with furniture and major appliances. 
  • Internet Sales: Misrepresentations or other deceptive practices, failure to deliver online purchases.

By Al Sunshine, SouthFloridaReporter.com, Consumer Investigator, July 29, 2020

Al Sunshine is a South Florida-based Broadcast and Digital Journalist whose career has spanned more than 40 years at the local and national levels. His award-winning investigations have triggered more than a dozen state and local consumer protection laws and his work’s been cited in Congressional Testimony before the U-S House of Representatives. He is best known for his “Shame On You” features for CBS Miami which sought to expose businesses, agencies and individuals defrauding or deceiving consumers, as well as endangering the safety and welfare of the general public. In 2013 Al retired from CBS Miami to set up his own Digital News Business, “Sunshine News, LLC” and Al continues to blog for the Radio, Television, Digital News Association, sponsors of the prestigious Edward R. Murrow Awards”. An avid environmentalist, Al is one of the founding members of the “Miami Pine Rocklands Coalition”. The Florida Non-Profit is fighting to save and restore the last 2% of Pine Rocklands found only in South Florida and nowhere else in the continental United States. Al was recently elected its President.