Nestlé USA is initiating a voluntary recall of ready-to-bake refrigerated Nestlé Toll House Cookie Dough products due to the potential presence of food-grade rubber pieces. This voluntary recall only covers specific batch codes of the following products, which include ready-to-bake refrigerated Nestlé Toll House Cookie Dough bars, tubs and tube-shaped “chubs.” These products were distributed in the continental U.S. and Puerto Rico.
Not impacted by this recall are the following products: Nestlé Toll House Morsels, Nestlé Toll House Ice Cream Sandwiches, Nestlé Toll House Edible Cookie Dough, and Nestlé Professional SKUs.
Batch codes can be identified on the product packaging. Please utilize reference images below and look for the four-digit batch code after the “use or freeze-by” date and before the number 5753. Additional product information is available here.
Nestlé USA is taking this action out of an abundance of caution after receiving reports of food-grade pieces of rubber in some of these products. We have identified the source of the rubber and have already fixed the issue.
No illnesses or injuries have been reported that required medical treatment.
Consumers who may have purchased the products listed above should not prepare or consume them but should instead discard the product. Please retain your proof of purchase and contact Nestlé Consumer Services at firstname.lastname@example.org.
The quality, safety and integrity of our products remain our number one priority. We sincerely apologize for any inconvenience this action represents to both our consumers and retail customers.
We are working with the U.S. Food & Drug Administration (FDA) on this voluntary recall and will cooperate with them fully.
For consumer support and product questions please call 1-800-681-1676 or email email@example.com