Home Consumer Feds: ‘Help Desk National’ Not Helpful

Feds: ‘Help Desk National’ Not Helpful


Keep this headline for future use: Feds Bust Flori-duh scammers for nationwide scam costing consumer millions:

A Florida based Tech Support scam was busted by the FTC and Florida officials for allegedly running a bogus computer support scheme.

As recently as last week,  I even got a call my computer had a problem and needed to be fixed. In some cases, these kinds of scams install hidden software on your computers that disable it, and then your computer is held “ransom” until you paid big bucks for a fix. In this case, it looks like just another stupid “You have a problem, we have a fix” cold call case. 

Remember These Names

According to the Feds: “The defendants in the case are BigDog Solutions LLC (doing business as Help Desk National and Help Desk Global); PC Help Desk US LLC (doing business as Help Desk National and Help Desk Global); Inbound Call Specialist LLC; BlackOpteck CE Inc.; 9138242 Canada Corporation; Digital Growth Properties, LLC; Christopher J. Costanza (doing business as CJM Consulting, LLC); Suzanne W. Harris; Muzaffar Abbas; Gary Oberman; Donald Dolphin and Justin Powers.

The defendants are charged with violations of the FTC Act, the Telemarketing Sales Rule, and the Florida Unfair and Deceptive Trade Practices Act. The FTC and State of Florida are seeking to permanently stop the alleged illegal practices and obtain refunds for the victimized.

The complete FTC release can be read HERE

[vc_message message_box_style=”3d” message_box_color=”turquoise”]By Al Sunshine, SouthFloridaReporter.com, Consumer Investigator July 9, 2016 [/vc_message]
Al Sunshine is a South Florida-based Broadcast and Digital Journalist whose career has spanned more than 40 years at the local and national levels. His award-winning investigations have triggered more than a dozen state and local consumer protection laws and his work’s been cited in Congressional Testimony before the U-S House of Representatives. He is best known for his “Shame On You” features for CBS Miami which sought to expose businesses, agencies and individuals defrauding or deceiving consumers, as well as endangering the safety and welfare of the general public. In 2013 Al retired from CBS Miami to set up his own Digital News Business, “Sunshine News, LLC” and Al continues to blog for the Radio, Television, Digital News Association, sponsors of the prestigious Edward R. Murrow Awards”. An avid environmentalist, Al is one of the founding members of the “Miami Pine Rocklands Coalition”. The Florida Non-Profit is fighting to save and restore the last 2% of Pine Rocklands found only in South Florida and nowhere else in the continental United States. Al was recently elected its President.