Home Consumer Consumer Study Rates Top 40 Restaurants. You Agree?

Consumer Study Rates Top 40 Restaurants. You Agree?

Nation’s Restaurant News, the popular restaurant trade publication, commissioned a study to rate the country’s top 40 dining establishments and the results are being served.  Nation’s Restaurants News, in conjunction with research company WD Partners, surveyed more than 37,000 people to score the brands on factors such as service, food quality and atmosphere. The participants’ responses were used to create an overall score to produce the final ranking.

The following rankings cover the 40 casual-dining chains in the 2016 Consumer Picks survey. Survey respondents rated the chains on 10 attributes, including Food Quality, Cleanliness, Service and Atmosphere. Those ratings created an Overall Score, which is weighted by the importance customers place on each attribute. Brands are ranked below by Overall Score.

Click through each chain to see all attribute scores. Scores for the 10 attributes represent the percentage of respondents who said a chain was “excellent” or “good” in that area, or who “definitely” or “probably” would revisit or recommend the brand.

See the full Consumer Picks report >>

Get the methodology behind the survey >>

**Denotes a brand that received 120 to 149 survey responses. All other brands had 150 or more responses.

1 The Cheesecake Factory Varied Menu 74.2
2 The Melting Pot Varied Menu 73
3 Bonefish Grill Seafood 71.7
4 Red Lobster Seafood 71.1
5 Romano’s Macaroni Grill Italian/Pizza 70.5
6 Carrabba’s Italian Grill Italian/Pizza 70.4
7 Olive Garden Italian/Pizza 70
8 Ninety Nine Restaurant & Pub** Varied Menu 69.9
9 Mellow Mushroom Pizza Bakers Italian/Pizza 69
10 Chevys Fresh Mex Varied Menu 68.9
11 P.F. Chang’s China Bistro Varied Menu 68.3
12 BJ’s Restaurant & Brewhouse Varied Menu 68
13 Texas Roadhouse Steak 67.5
14 Mimi’s Cafe Varied Menu 66.9
15 Buca di Beppo Italian/Pizza 66.8
16 Johnny Carino’s/Carino’s Italian Italian/Pizza 66.4
17 Genghis Grill** Varied Menu 66.2
18 Cheddar’s Scratch Kitchen Varied Menu 66
19 Hard Rock Cafe Varied Menu 65.9
20 Old Chicago Pizza & Taproom Varied Menu 65.6
21 Lone Star Steakhouse Steak 65.4
22 LongHorn Steakhouse Steak 65.2
23 Outback Steakhouse Steak 65.1
24 Joe’s Crab Shack Seafood 64.9
25 California Pizza Kitchen Varied Menu 63.1
26 O’Charley’s Varied Menu 62.7
27 Red Robin Gourmet Burgers & Brews Varied Menu 62.3
28 Famous Dave’s Varied Menu 61.8
29 TGI Fridays Varied Menu 61.6
30 Beef ‘O’ Brady’s** Varied Menu 60.4
31 Applebee’s Neighborhood Grill & Bar Varied Menu 58.8
32 Sonny’s Real Pit Bar-B-Q** Varied Menu 58.3
33 Hooters Varied Menu 58
34 Dave & Buster’s Varied Menu 57.3
35 Chili’s Grill & Bar Varied Menu 56.8
36 Uno Chicago Grill/Uno Pizzeria & Grill Varied Menu 56.7
37 On the Border Mexican Grill & Cantina Varied Menu 56.3
38 Ruby Tuesday Varied Menu 55.7
39 Logan’s Roadhouse Steak 54.9
40 Buffalo Wild Wings Grill & Bar Varied Menu 54.3



Terri Lynn has earned a reputation as a dynamo in the fast-past world of high profile public relations. Her blue chip press contacts, dazzling creativity and unstoppable determination, combined with superb writing skills, consistently produces extensive media coverage for her clients. She’s regarded as tenacious, persuasive and always gets the job done!