Amazon has a new version of Alexa for hotels. Elizabeth Keatinge has more.
Visitors to Marriott hotels will soon be able to use Amazon Alexa to make their stays more enjoyable. “Alexa for Hospitality” lets guests ask Alexa — via an in-room Amazon Echo — for help with hotel information, booking guest services, playing music and managing room controls, such as lighting and temperature.
We’ve seen hotels leverage Alexa before — in 2016 Wynn’s Las Vegas hotel installed an Echo in all 4,748 of its rooms, letting guests control environmental conditions with vocal commands. The Marriott partnership takes things further, giving the hotels the option to configure and customize voice-first features based on their specific property and guest offering. You’ll be able to use Alexa to book a massage if the hotel has a spa, for example, or ask Alexa where the gym is located, if it has a fitness center. Hotels can also choose to give their guests access to thousands of Alexa skills that can help with other aspects of traveling, such as checking flight times or local public transit systems.