Home Consumer Amazon Must Recall Dangerous Products Properly — Even Ones Sold By Third-Parties

Amazon Must Recall Dangerous Products Properly — Even Ones Sold By Third-Parties

Illustration by Alex Castro / The Verge

By Emma Roth

 

Amazon, not third-party sellers, is responsible for properly recalling hazardous items that were sold on its marketplace, the US Consumer Product Safety Commission (CPSC) decided on Tuesday. The CPSC says Amazon failed to adequately notify the public about more than 400,000 recalled products.

Even though Amazon stopped selling those products and attempted to alert their buyers, the CPSC decided Amazon needs to follow approved recall procedures designed to keep the public from using, giving away, or reselling dangerous items. (When the CPSC helps a company recall a product, it doesn’t just warn buyers; it warns everyone.)

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The Amazon products, sold between 2018 and 2021, include faulty carbon monoxide detectors, hairdryers that pose an electric shock risk, and flammable children’s pajamas. In the decision and order, the CPSC says Amazon “downplayed the severity of the hazard,” telling affected customers about a “potential safety issue” regarding a recent purchase rather than explicitly labeling it as a “recall.”

The CPSC says Amazon’s notice “downplayed” the dangers posed by the recalled products.
The CPSC says Amazon’s notice “downplayed” the dangers posed by the recalled products.

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This article originally appeared here and was republished with permission.

The Verge is an ambitious multimedia effort founded in 2011 to examine how technology will change life in the future for a massive mainstream audience. Our original editorial insight was that technology had migrated from the far fringes of the culture to the absolute center as mobile technology created a new generation of digital consumers. Now, we live in a dazzling world of screens that has ushered in revolutions in media, transportation, and science. The future is arriving faster than ever.