UPS and other delivery services say they’re already falling behind, according to the Washington Post. Veuer’s Sam Berman has the full story.
If it seems like your online orders are arriving later than expected, you’re not alone.
An influx of online purchases — particularly during Cyber Monday, the busiest online shopping day in U.S. history — is testing the limits of carriers including UPS, despite heavy investment in new warehouses and seasonal employees. Americans spent a record $6.59 billion online on Cyber Monday, according to data from Adobe Analytics.
The number of late deliveries typically doubles during the holidays, leading to headaches for shoppers and retailers alike, according to data from LateShipment.com, an Orlando-based start-up that tracks shipment delays.
UPS, the world’s largest delivery company, warned last week that some deliveries would be delayed by one or two days, as staffers worked extended hours to manage the rush. UPS expects its holiday load to rise 5 percent, to 750 million packages, this holiday season, while FedEx says it’s planning for up to 400 million parcels.
Video by Veuer/Sam Berman[/vc_message]
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